Tech Support Pricing on Long Island
Simple, honest rates. No surprises. No pressure.
Pick your service, sign, and pay securely — all in one place.
Pick Your Plan
Pay per visit or join as a member and save on every call.
In-Home Service
Non-member rate. Pay per visit.
- We come to your home
- $50 per additional 30 min
- First 30 min travel each way included; $30 per additional 30 min
- No membership required
Annual Membership
Save on every visit. $16.58/mo billed annually.
- Remote support unlocked — $75/hr (members only, not available to non-members)
- $100 first in-home hour (save $50)
- $45 per additional 30 min (save $5)
- First 45 min travel each way included; $25 per additional 30 min (save $5)
- Priority scheduling
Why Choose Annual Membership
Lower rates on every visit, remote support unlocked, and priority scheduling — pays for itself on the very first visit.
| Service | With Membership | Without | You Save |
|---|---|---|---|
| First in-home hour | $100 | $150 | $50 (33%) |
| Each additional 30 min | $45 | $50 | $5 (10%) |
| Included travel (each way) | First 45 min | First 30 min | 15 more min each way |
| Travel beyond included window (per 30 min) | $25 | $30 | $5 (17%) |
| Remote support (1 hr) | $75 (members only) | — | Unlocked |
Membership = $199/year. One visit saves $50. Two visits and you’re ahead.
Managed Protection Plans
Want us to handle it for you? Pick a monthly plan and we keep your tech healthy in the background.
Managed Basic
Hands-off protection for one person.
- Antivirus & security monitoring
- Monthly health check
- Remote fixes included
- Member in-home rates
Managed Standard
For small households.
- Everything in Basic
- Up to 3 devices covered
- Priority remote support
- Quarterly tune-ups
Managed Premium
Full-household peace of mind.
- Everything in Standard
- Unlimited devices
- Same-day response
- Monthly on-site visit included
1. Pick Your Plan
2. Sign Online
3. Pay Securely
Quick Questions
Do I have to sign up online?
No. Call or text 516-448-6221 and we’ll take it from there.
When am I charged?
In-home visits are authorized up front; recurring plans bill monthly or annually. You’ll see the exact amount before you click Pay.
What if the visit runs short?
You’re billed for the actual time. Minimum is the first hour.
Can I cancel a membership?
Yes, any time. Email or call and we’ll stop the renewal.
Do you service my area?
We cover most of Long Island (Nassau & Suffolk). Travel is included up to 30 minutes each way for non-members and 45 minutes each way for members. Beyond that, a small travel charge applies in 30-minute increments and is disclosed before you book whenever your location is known to exceed it.